Q: How do I select the ideal Christmas tree size?
A: Measure the height of your ceiling and ensure there’s at least 30 cm (about one foot) of space between the ceiling and the top of your tree for the best fit.

Q: When is the best time to order my Christmas tree?
A: We recommend ordering as soon as our system goes live in early September. For next-day delivery during the holiday season, please place your order by 12 noon.

Q: Are your Christmas trees freshly cut?
A: Yes, absolutely! We cut our Christmas trees on the same day we deliver them to ensure they arrive at your home with maximum freshness.

Q: What delivery services do you offer in Melbourne?
A: We provide free delivery every day from November 22nd to December 24th within the Melbourne Metro area. Additional conditions apply for deliveries to the CBD, Docklands, and areas outside the metro.

Q: Can I specify a delivery time for my tree?
A: While specific delivery times can’t be guaranteed due to various logistical factors, you can track your delivery status and estimated time of arrival using our tracking software.

Q: Do you offer installation services for Christmas trees?
A: Yes, we do! Simply choose this option at checkout, and our team will set up your tree. Please ensure you have a quality stand available, like a Cinco stand.

Q: Can your team set up the tree if I’m not home?
A: Absolutely! Just leave a bucket of water in a shady place and provide detailed placement instructions, and we’ll handle the rest.

Q: How should I care for my Christmas tree?
A: Water your tree daily and keep it away from direct sunlight and heat sources to minimize needle drop and keep it fresh.

Q: What if I need to change my order or delivery day?
A: Changes happen! If you need to adjust your order, please contact us as soon as possible, and we’ll do our best to accommodate your needs.

Q: How sustainable are real Christmas trees compared to artificial ones?
A: Real Christmas trees are a renewable resource. We plant one to two new trees for every tree harvested, and they can be recycled into mulch after use, unlike artificial trees made from non-biodegradable materials.

Q: What if I’m not satisfied with my tree? Can I exchange it?
A: We want you to be delighted with your tree. If there are any issues, please contact us to discuss an exchange. Fees may apply.

Q: Will you collect my tree after Christmas?
A: Yes, we offer a post-holiday tree collection service for a small fee. We collect trees between January 4th and 10th or on a day of your choice.

Q: How do I dispose of my Christmas tree after the holidays?
A: The best way to dispose of your Christmas tree is to use our tree collection service. We ensure all collected trees are responsibly recycled into mulch, simplifying your post-holiday cleanup.

Q: What precautions are taken to protect the trees from pests?
A: We conduct a rigorous pest management program, spraying the trees twice a year and again just before the Christmas season to maintain their health and quality.

Q: What happens to trees that are not sold?
A: At Real Christmas Trees Melbourne, we only cut trees based on orders received. Unsold trees continue to grow in the field for future seasons, which prevents wastage and supports our sustainable farming practices.

Q: Are you involved in any charitable initiatives?
A: Yes, we proudly support Alfred Hospital, Epworth Hospital, and other charities. We’re always open to hearing your suggestions for charitable contributions!

Q: How long does a real Christmas tree last?
A: With proper care, a real Christmas tree can stay vibrant and fresh for about three to five weeks, making it a beautiful part of your holiday decor.

Q: How much does a real Christmas tree cost?
A: Prices for a grade A quality Christmas tree range from $100 for smaller sizes to over $200 for larger trees. Additionally, a Cinco stand costs $55.

Q: Do Bunnings sell real Christmas trees?
A: While it varies by location, for the freshest trees, we recommend purchasing directly from us to ensure you receive a tree that’s been freshly cut.

Q: Where can I buy a real Christmas tree in Melbourne?
A: Real Christmas Trees Melbourne is your go-to for the freshest Christmas trees delivered directly to your door. We cut trees on the day of delivery, unlike other sellers who may store trees for extended periods.

Q: Where can I buy real Christmas trees in bulk in Melbourne?
A: For bulk purchases, please contact us directly. We offer special pricing for large orders.

Q: What variety of Christmas tree do you cultivate?
A: We exclusively grow Pinus Radiata, perfect for the Australian climate with its soft, lush needles and iconic silhouette. Each tree is carefully shaped and allowed to mature for at least five years, ensuring top-quality, festive-ready trees each season.